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Privacy Policy for CompuClinic

Effective Date: November 2, 2023

Thank you for choosing CompuClinic for your computer and electronic device repair needs. At CompuClinic, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. Please take a moment to read this Privacy Policy to understand our practices regarding your personal information and how we will treat it.

1. Information We Collect

We may collect the following types of personal information when you visit our website, contact us, or use our services:

  • Contact Information: Your name, address, email address, and phone number.

  • Device Information: Information about your computer, laptop, phone, or tablet, including model, serial number, and technical specifications.

  • Service Information: Details about the repair services you request, including the nature of the problem and repair work performed.

  • Payment Information: Credit card or other payment information if you make a purchase.

  • Communications: Any communications, including emails, messages, and feedback you send to us.

 

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide repair services for your electronic devices.

  • To process payments and provide receipts.

  • To communicate with you about your repairs, appointments, and updates on services.

  • To respond to your inquiries and provide customer support.

  • To improve our services, website, and customer experience.

  • To comply with legal and regulatory requirements.

 

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

  • To our technicians and staff members who need the information to perform repair services.

  • To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

  • To protect our rights, property, or safety and the rights, property, or safety of others.

 

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security technologies and procedures to safeguard the confidentiality of your personal information.

 

5. Your Choices

You have the right to access, correct, or delete your personal information. If you have any questions about your personal information or would like to request access, correction, or deletion, please contact us using the information provided below.

 

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.

 

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us at:

CompuClinic
150 Lansdowne St. E
Peterborough, ON, Canada
Email: info@compu-clinic.ca
Phone: (705) 201-1150

Thank you for choosing CompuClinic. We appreciate your trust in us and are committed to protecting your privacy and providing you with excellent service.

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